Legal

Privacy Policy

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Berkeley Brokerage Limited ('we', 'us', 'our') is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services.

Who We Are

Berkeley Brokerage Limited is a specialist financial brokerage and consulting firm incorporated in England and Wales. Our registered address is 304 High Road, Benfleet, Essex, SS7 5HB, United Kingdom. We are the data controller for personal information collected through this website.

Information We Collect

We may collect personal information you provide directly, including your name, email address, telephone number, company name, and details of any financing enquiry or transaction you submit. We also collect technical data automatically, such as your IP address, browser type, pages visited, and time spent on the site, through cookies and similar technologies.

How We Use Your Information

We use your personal data to respond to enquiries and transaction submissions, to provide brokerage and consulting services, to send relevant communications where you have consented, to improve our website and services, and to comply with legal and regulatory obligations.

Legal Basis for Processing

We process your personal data on the following legal bases: performance of a contract or pre-contractual steps at your request; compliance with a legal obligation; our legitimate interests in operating and improving our business; and, where required, your explicit consent.

Data Sharing

We do not sell your personal data. We may share it with trusted third-party service providers who assist us in operating our website and delivering services, subject to confidentiality obligations. We may also disclose data where required by law or regulation, or to protect the rights and safety of Berkeley Brokerage Limited and others.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Enquiry data is typically retained for up to six years in line with standard commercial limitation periods.

Your Rights

Under UK GDPR you have the right to access, correct, or erase your personal data; to restrict or object to processing; and to data portability. You also have the right to withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at [email protected].

Cookies

Our website uses essential cookies to ensure basic functionality. We may also use analytics cookies to understand how visitors use the site. You can control cookie preferences through your browser settings. Continued use of the site without changing settings constitutes acceptance of our cookie use.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is entirely secure and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: [email protected] or by post to 304 High Road, Benfleet, Essex, SS7 5HB, United Kingdom. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.